Today, communication is an essential part in your relationship with your customer, either using emails, text messages, paper mail or more. All those processes represent a certain workload according to the volumetry of your documents.
As this workload may not be your core business, our objective is to help you optimize it by working together in the conception then automating processes, to create your documents.
AISNEDIT Canada Inc. will bring you its expertise on the Customer Communication Management (CCM):
But what is exactly OpenText Exstream ?
Lots of version exist for this tool. Our deep knowledge and our consultants will help you with:
- Communication Server, Document presentment (Live) for SAP, StreamServe
- Founded in Sweden in 1997, this tool existed in different versions until version 5 then it was bought by OpenText in October 2010
- Rebranded as Customer Communications Enterprise (or “CCE”) in 2015 right after PowerDocs was bought
- Also known under different names such as Document Presentment for SAP or Movex by Infor M3
- Exstream
- After HP Exstream was bought in 2016 by OpenText, StreamServe then became Exstream 16 in 2017
- Extream 16 is the fusion of the three CCM products (StreamServe, PowerDocs et HP Exstream) and allow the use of any of them to create documents
- In 2020, Exstream 16 then became Exstream 20 and Exstream 20 (CE) to offer two types of use: “on premise” or “on cloud” (CE)
What is it doing ? How it works ?
This document production tool is to create and massify your documents to make it easier to communicate with your customers using most standards output on the market:
- Scheduling
- Exstream uses market standard’s inputs to receive incoming data of your business application to insure the proper composition of your documents
- Conversion
- Exstream can transform or manipulate:
- a document in its non-textual format (e.g: a PDF file) to another native format according to the output needed
- an incoming structure data (XML, CSV, etc.) to use it in the output documents
- Composition
- Exstream includes rich client editors (complex documents such as invoices) or web client (simple documents like letters) to compose the documents
- Re-engineering
- Exstream offers the possibility to rethink the creation and management process of documents according to the most recent standards with much more convenient tools than the old ones (like those based on Microsoft)
- Massification
- Exstream’s main role is to mass-produce documents. The retention module can store all documents during the day then massify them at night to manage the regrouping, sorting and bundling of documents.
- Multi-channel distribution
- Exstream natively manages most standard outputs (emails, physical printings, SMS) but also allows use of personalized outputs if needed
- Archiving
- Exstream can also be interfaced with other OpenText archiving products as well as external ones on the market
Lots of versions exist for this tool. Our deep knowledge and our consultants can help you with:
- StreamServe
- Founded in Sweden in 1997, this tool existed in different versions until version 5 then it was bought by OpenText in October 2010
- Rebranded as Customer Communications Enterprise (or “CCE”) in 2015 right after PowerDocs was bought
- Also known under different names such as Document Presentment for SAP or Movex by Infor M3
- Exstream
- After HP Exstream was bought in 2016 by OpenText, StreamServe then became Exstream 16 in 2017
- Extream 16 is the fusion of the three CCM products (StreamServe, PowerDocs et HP Exstream) and allow the use of any of them to create documents
- In 2020, Exstream 16 then became Exstream 20 and Exstream 20 (CE) to offer two types of use: “on premise” or “on cloud” (CE)
Whatever the version you are using or that you want to use, AISNEDIT Canada Inc. will support and advise you all along to make sure your project is delivered in the best conditions.
Do not hesitate to contact us for further information about our services.